BCS Foundation Certificate in Business Change

Bringing and handling organisational change

ABOUT THE PROGRAM

Change is what occurs throughout the world and organisations are not left untouched by change. Organisational Change is different from the change in our daily lives. It effects the organisation and its members as a whole. Organisational Change is something which has to be handled very carefully. Sometimes, change may even effect the business or organisation in a way unwanted by the organisation i.e. adversely. This happens when professionals are either ready for change or cannot handle it properly.The BCS Foundation Certificate in Business Change course at MSP Training makes the delegates fully aware of the concepts of Business Change such that they are able to manage change in real-time situations.

  • Manage Change using latest tools and techniques

  • Understand What is Organisational Change along with its Principals

  • Learn about the different kinds of Business Change

  • Acquire, Deploy and Ensure successful change solutions in your organisation.

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Includes

Exam Prepration Tips

It helps in preparation for the exam so that they can score well.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

BCS Foundation Certificate in Business Change course does not have prerequisites.

TARGET AUDIENCE

The BCS Foundation Certificate in Business Change is an entry-level course for those who wish to know about the process and techniques used in bringing about business change. The course would be ideal for Project and System Managers.

WHAT WILL YOU LEARN?

During the course the delegates will learn about the following concepts:

  • Business and IS strategy
  • Business improvement definition
  • Business change design and implementation
  • Benefits management and realisation

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PROGRAM OVERVIEW

This course that deals with Organisational Change discuss the concepts involved therein in complete detail.It goes on to describe the prototypes and methodologies used to handle situations when a change occurs. It aims at using IT solutions to handle business change. These days any organisation that is not taking the help of Information Technology is certain to lag behind others. Yielding profits without the use of IT these days is something farfetched. The BCS Foundation Certificate in Business Change aims at those professionals who have a knack for bringing about business change in their organisation and understand that without change progress is not possible.

It is one of the courses of the knowledgebase module that can be taken to complete the International Diploma in Business Analysis Certification.


PROGRAM CONTENT

  • Business Change Principles
    • The distinction between IT projects, business change projects and the IT projects enabled with business change
    • How does IT drive and enable change?
    • The level of change in an organisation
    • The peculiarity between improving business operations and improving business information
    • IT as a core skill and the consequences for the outsourcing corporate model
    • The business change lifecycle
    • Business change life cycle - Its Stages
    • The identification, analysis and management of stakeholders
    • The business, project and external stakeholders
    • Stakeholders - roles and responsibilities
      • Sponsor/Senior Responsible Officer
      • Business Analyst Programme Manager
      • Project Manager
      • Business Change Manager
      • Business Actor
      • Developer
    • Aligning Business and IT
      • Supporting the organisation with the External Environment, the Idea, Task, Aims, Approach and Tactics, and the Enterprise Architecture
      • Business Environments for Organisations - External and Internal
        • Why understand external environment influences?
        • The internal organisational capability and the importance of analysing it
        • The importance of understanding culture
      • Corporate Cultures
      • National Cultures
      • The Culture Effects
      • Corporate and IT governance - Their significance to benefits management and risk management
      • Enterprise Architecture and its Elements
    • Definition of Business Improvement
      • Investigating the business situation: rationale and techniques
      • Holistic approach and systems thinking
      • Gap analysis: purpose and approach
      • Business requirements elicitation and analysis
      • The contents of the business case
        • Options
        • Costs
        • Benefits
        • Risks
        • Impacts
        • Decisions
      • Stakeholder responsibilities and the business case
      • The business case lifecycle
      • Programme definition
        • The change programme
        • The relationship between programmes and projects
        • The role of the programme office
  • Business Change Design
    • Aspects of organisational change
      • The organisation structure: boundaries and relationships
      • Organisation performance measurement
    • Aspects of people change
      • Defining roles and jobs
      • Defining required skills and competencies
      • Managing performance of individuals
      • Communications planning
    • Aspects of process change
      • The difference between functional and process views
      • Business process elements
      • ‘As is’ and ‘To be’ business processes
      • Modelling tasks
      • Improving business processes
    • Analysing and Modelling Information
      • Protyping Information management
      • Various kinds of information and their degrees
      • Prototyping Information and the representation of business rules
    • Aspects of information technology
      • Systems development lifecycles: bespoke and off the shelf software solutions
      • Architecture and service management concerns
    • Business Change Implementation
      • Planning the acquisition, deployment and acceptance
      • Finding the way out
        • Pros and cons of customized deployment
        • Advantages and Disadvantages of off the shelf software solutions
        • Business acceptance testing
      • Deploying the solution
        • Roles required to deploy business change
        • Approaches to deploying business change
        • The change process – unfreeze, transition, refreeze
      • Safeguarding appraisal recognition
        • Emotional influence of alterations
        • The cycle of learning
        • Recognising the forces that help and thwart change
      • Reviewing the change
        • Purpose of post-implementation review
        • The distinction between PIR and benefits review
      • Benefits Management and Realisation
        • Benefits management in the business change lifecycle
        • Organising profits
        • Investment appraisal Techniques
        • Benefits and the Balanced Business Scorecard, CSFs and KPIs
        • Roles and responsibilities in benefits management
        • The purpose, conduct and outcomes of a benefits review
        • Benefits realisation: significance and challenges

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ABOUT High Wycombe

High Wycombe is an English town in the county of Buckinghamshire with a population of around 124,475 in 2015 according to ONS official estimates.it is also commonly known as Wycombe. It is the second largest town lies 27 miles southeast of Oxford, 29 miles northwest of London and 23 miles northeast of Reading. The wealth of the town is primarily based on the production of the furniture. The town is considered as a blend of both market and industrial town. The city consists an unparished area lies in the district of Wycombe and not covered by an administrative division of local government. The civil parish area of the town depicts the ancient parish of Chepping Wycombe and had a population of around 14000 in 2001 census. The part of the urban area is not covered under the control of municipal borough of the town. The town is surrounded by various suburbs including Bowerdean, Cressex, Terriers, Booker and Wycombe Marsh.

History

It has been proposed that the name of Wycombe was first recorded as Wichama in 799-802 meaning the dwellings. Some stated that the name originated from the Wye River and a wooded valley combe. The Roman villa dates back to the 150-170 AD was found during the excavation executed in 1954. The town is the birthplace of the 19th century notable Prime Minister Benjamin Disraeli. The early settlement of the town was first recorded as Wicumun in 970. The market borough status was granted to the town in the 12th century, and the first moot hall, meeting or assembly building for deciding local issues was first built in 1226.

During the Middle Age and Tudor period, the town was considered as a mill town, focused on the manufacturing of the lace and linen cloth. The town served as a halting point for travellers coming from Oxford to London and travellers used to stay in the lodges and motels. Due to the richness of chalk in the water of River Wye, the paper industry flourished in the 17th and 18th century. Later on, the cloth industry replaced the paper industry. The furniture factories started setting up their base all over the town and most popular furniture industry, Windsor chairs took possession in the 19th century. Large terraced houses were constructed to accommodate the workforce engaged in the furniture factories.

Many locally made chairs and the useful information on the lace industries and local furniture is displayed and restored in the Wycombe Museum. The social and economic condition of the city was completely dependent on the furniture industry. The decline of the furniture industry in 1960 brought significant social problems and unemployment in the town. A large number of housing areas were fallen into slums and even completely demolished under the slum clearance scheme in 1932. The girls’ school of the town became a base for 8th Air Force Bomber Command during the Second World War, later on, the site became their headquarters in 1944.

Recently, many redevelopment projects have planned in the town including the expansion of existing shopping centre, construction of multi-story car parks, redevelopment of the town centre and Buckinghamshire New University and completion of the new Eden Shopping centre. These developments further stimulated the construction of new multimillion-pound hotel and Sainsbury store next to the Eden shopping centre.

Education

The town follows a selective educational system based on the tripartite system of education in England and Northern Ireland. There are several primary, secondary and independent schools in the town. Among those, few are Booker Hill Combined School, Marsh Infants School, Cressex Community School, Wycombe High School, Crown House School and Wycombe Abbey. The town is served by Amersham and Wycombe College and Buckinghamshire New University for further and higher education. The main campus of the new university lies on the former site of College of Art and Technology of High Wycombe.

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